Frequently asked questions

Are the fragrances in Herbs and Butter skincare products safe?


Herbs and Butters does not use any synthetic fragrances in our products. Our scents are 100% naturally derived and comply with the strict standards of the International Fragrance Association (IFRA). The IFRA standards are updated regularly and are based on extensive research and toxicological research.




Are Herbs and Butter Skincare products tested on animals?


Herbs and Butters has a cruelty-free policy. None of our products or sourced ingredients have been tested on animals. We do not test on any animals (except willing humans, of course!) and we adhere to cruelty-free practices.




Do Herbs and Butter Skincare products contain preservatives?


Herbs and Butters products contain only plant-based EcoCert-approved preservatives which are accepted for natural skincare. Components of these preservatives can be found in nature and are extracted from plants such as pine, resin, rowan berries and willow bark. These preservatives are free from paraben, formaldehyde and isothiazolone, which are known to be potentially toxic to humans.
The plant-based preservatives that we use are less potent than synthetic preservatives, which is why we package our water-based products in airless and pump containers in order to prevent contamination and prolong shelf life. We also recommend using our products within 6-12 months from production.




What are the expiry dates on Herbs and Butter skincare products?


Most of Herbs and Butters Skincare products are packaged in airless containers which prevents contamination and prolongs the shelf life. Having said that, we do recommend using our products within six months from the date of purchase.




Are Herbs and Butter Skincare products and packaging environmentally friendly?


Absolutely. We make a conscious effort at every step of our development process to minimize our impact on the environment. The products that we make are completely biodegradable, and whenever possible we utilize recyclable and eco-friendly packaging and shipping materials.
Please check with your local council for plastic recycling capabilities.




Who is the founder of Herbs and Butter Skincare?


The company was founded in Winnipeg, Canada by Eira Schoicet, a female entrepreneur, scientist and second-generation skincare crafter. Born in the Ukraine, Eira immigrated with her family to Israel in 1990 where she studied Industrial Management. After moving to Canada in 2010 to start a new life, Eira earned a B.Sc. in Chemistry from the University of Winnipeg and a certification in Natural Skincare Formulation. In addition to operating Herbs & Butter and developing all of the natural products, Eira continues to develop her skills and knowledge in the industry in order to stay on top of the latest research and trends.




Can Herbs and Butter skincare product give me an allergic reaction?


Unfortunately we cannot guarantee that you will not have an allergic reaction. The ingredients that we use are known to be hypoallergenic, however we cannot predict how an individual’s skin will react to a specific ingredient or to a combination of ingredients.
If you have an allergic reaction to a specific product, please stop using it immediately. If your skin is known to be prone to sensitivities, we recommend doing a patch test before you start using a new product. Place a small amount on the inside of our elbow and wait 48 to 72 hours. If you do not notice any redness, swelling, itching or burning on that spot, it’s OK for you to use.




If I have oily skin, won’t using oil-based product make it worse?


A common misconception with oily skin is that your skin will become oilier if you apply topical oils and butters on it. In truth, an underlying lack of hydration in your skin’s surface is often what causes the oily buildup. Dehydration can then lead to overcompensation and overproduction of the skin’s natural oils or sebum.
Getting your skin’s hydration levels right is the first step to amazing, balanced skin. If you are cleansing with a product that is stripping away your skin’s natural hydration, there is a good chance that you are doing more harm than good to your skin’s natural cycle. Switching to a scientifically formulated cleanser, such as our Almond Cleanser, can re-balance your skin’s natural oil production over time.




How are your ingredients chosen?


The majority of our ingredients are sourced in Canada from local and small businesses that follow environmentally sustainable practices. Whenever possible, we source ingredients that are EcoCert and USDA Organic Certified.
We will always strive to use extra virgin and unrefined oils in our formulations in order to ensure the best quality and high-level nutrient levels. Each ingredient is selected through extensive research, analysis and testing that allows us to see how this singular ingredient and entire product formula will affect the body, and how its natural properties can benefit the user.




Why Herbs and Butter skincare products have different colors?


The colours of Herbs & Butters’ products come from native oils and plant extracts that are full of natural colorants. For example, our Jojoba Moisturizing Cream has a light orange colour that comes from Sea Buckthorn Oil, which has a dark orange appearance. Our Almond Cleanser has a greenish appearance due to the green shade of Grapeseed Oil. Due to our natural, small-batch formulation process, the colours of the products may very slightly from one batch to another. This is due to variation in the colour of the ingredient that may vary due to the harvesting season and/or the region in which it was grown.




Who is Herbs and Butters Skincare and what is your mission?


Herbs and Butters Skincare (HBS) is a cosmetic company that specializes in creating natural skin care cosmetic products. The company was founded in 2018 by a female entrepreneur who holds B.Sc degree in Chemistry and a certified formulator of skincare products. HBS is offering a full line of facial and body care products like eye creams, lip balms, body lotions and oils, serums, cleansers, exfoliators and many others.
OUR VISION:
To become the most influential natural skincare provider in Canada
OUR MISSION
To develop and manufacture healthy and effective premium natural skincare products designed to improve the skin of our clients and continually grow our knowledge and expertise within the industry. We will accomplish this by using high quality manufacturing processes and research, sourcing only all-natural high quality ingredients, a creative marketing program, and a comprehensive distribution network using specialized retail stores and internet presence. By utilizing this multi-channel approach, we will be able to reach the niche market for quality personal care products rapidly and efficiently. It will allow us to develop Herbs and Butters Skincare as the brand for premium quality skin and body care products within our target market.